Find the outdoor record that applies
Sterling Ranch utility rules describe indoor and outdoor metering separately. If that arrangement exists at your home, keep the outdoor label and reading with the controller history. Do not combine unrelated meter totals or assume that an indoor reading clears the sprinkler system.
For a Roxborough account, confirm the installed arrangement. Keep current district restrictions in mind: an investigation can begin from records without running sprinklers during a prohibited period.
Distinguish spray behavior from persistent water
Misting, overspray and a broken head are visible distribution problems. Water that continues collecting after a scheduled cycle raises another question about valves, concealed piping or a different source. Describe what you actually saw and for how long.
Roxborough’s guidance includes pressure regulation and sprinkler checks. Do not assume that every irregular spray pattern proves a buried leak, and do not adjust household pressure as a substitute for diagnosis.
Identify who controls the landscape
A common verge, park strip or association-managed bed may use a different controller or account from the house. Confirm ownership and permission before a visit is arranged. Label remembered zone locations as uncertain if no plan exists.
Buried irrigation is commonly private infrastructure. Before any repair excavation, ask how those lines and other private utilities will be located. The marks from a general utility request may not include them.
Ask for a system-specific result
Tell us whether the concern is excess outdoor use, a visible component or water continuing between cycles. Confirm the address and service scope. Request a clear distinction between the fault identified, parts not tested and any separate work for valves, backflow equipment, excavation or landscape repair.
Reference notes
Local boundaries and technical guidance have limits. Check the address and the current requirements with the relevant authority.